Frequently Asked Questions
Everything you need to know about shopping for authentic Irish gifts.
Do you offer international shipping?
Yes, we ship our Irish gifts worldwide. Shipping costs and delivery times vary depending on the destination country and the weight of your order.
Are your products authentically made in Ireland?
We take great pride in sourcing high-quality products. Many of our items, including our knitwear and jewelry, are handcrafted by traditional artisans across Ireland.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that personalized items and certain earrings cannot be returned for hygiene reasons.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
Will I have to pay customs or import duties?
For orders outside the EU, customs duties or import taxes may apply depending on your local regulations. These charges are the responsibility of the recipient.